At IK Memoir Fragrance, we ensure your exquisite scents are delivered promptly and safely from London to GCC countries. Our efficient shipping process guarantees that your fragrance reaches you in perfect condition.
Below, you’ll find details on shipping costs and estimated delivery times. We strive to provide transparent and reliable service to make your shopping experience seamless.
7-10 Days Shipping
United Arab Emirates
Flat Rate Shipping at 30 AED, with Free Shipping for Orders over 500 AED
10-15 Days Shipping
Saudi Arabia
Flat Rate Shipping at 40 SAR, with Free Shipping for Orders over 500 SAR.
10-15 Days Shipping
Kuwait
Flat Rate Shipping at 3.38 KWD, with Free Shipping for Orders over 84.24 KWD.
10-15 Days Shipping
United Kingdom
Flat Rate Shipping at 25 £, with Free Shipping for Orders over 225 £
VAT & CUSTOMS DUTY
Important Notice: Our displayed prices do not include Value Added Tax (VAT) or other applicable taxes. Please be aware that any taxes, duties, or levies imposed by the destination country will be your sole responsibility.
SHIPMENTS
Once your order has been processed, you will receive a confirmation email and a WhatsApp message on our official account with further updates.
For UAE, it will take around 7-10 days for your order to be delivered.
For other GCC countries, it will take approximately 10-15 days.
* Due to the pandemic, delivery time varies depending on the availability of flights to your respective countries. Please bear with us if it’s taking more
FOR SERVICES
Place your order before 12pm for delivery between 9am and 5pm the next business day.
Customer will receive the payment confirmation (ex; by email or SMS or mail) or upon delivering the products.
The time duration for the payment confirmation to reach the customer same day of purchasing.
Services is only online www.ikmemoir.com
REFUND POLICY
We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
CANCELLATION POLICY
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
CONTACT US
Our space is easily accessible for you but just know that we are here to help at any time. If you have any kind of queries or like to give us some comments or discuss any kind of business with us feel free to get in touch and our team representatives will cater you in every possible way.
Our fragrances are proudly crafted in the heart of London, using the finest ingredients to create luxury scents that capture the essence of timeless elegance.
Our fragrances are designed to be long-lasting, with Extrait de Parfum concentrations offering extended wear of 8-10 hours, depending on skin type and environment.
Due to the nature of our products, we cannot accept returns on opened fragrances. However, if you receive a damaged or incorrect item, please contact us for a replacement or refund.
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